Terms and conditions

TERMS AND CONDITIONS OF USE FOR Ohmyspins Casino ONLINE CASINO

1. LEGAL STATUSOhmyspins Casino online casino is licensed by the Curaçao Gaming Authority (Antillephone N.V.) and operates under the license number OGL/2023/103/0067.

2. REGISTRATION AND LOGIN PROCESSTo use our services, you must provide us with accurate personal and address information. Our registration process involves entering your email/login details, password, selecting your country of residence (in this case, Poland), currency (PLN) and confirming through email/SMS. We require Know Your Customer (KYC)/ID verification, which includes submitting identification documents, proof of address and payment method.

3. GAMES AND SOFTWARE PROVIDERSWe offer a vast range of games from top providers including Pragmatic Play, NetEnt, Evolution Gaming, Play'n GO and Microgaming (for specific countries). Our game categories include slots, live casino, table games, jackpots and sportsbook with over 3000 titles available.

4. BONUSES AND PROMOTIONSWe reserve the right to modify or cancel our bonuses and promotions at any time without prior notice. The Welcome Bonus is 100% up to 2250 PLN plus 200 Free Spins on Book of Dead, subject to a minimum deposit of 90 PLN. To activate the bonus, simply make your qualifying deposit and we will automatically credit it. Wagering requirements apply: 35x bonus + 40x Free Spin winnings (Slots contribute 100%).

5. VIP AND/OR LOYALTY PROGRAMOur loyalty program is a tiered system offering rewards for loyal customers. To qualify, you must wager on our games with us. You will automatically progress through the tiers and unlock benefits such as increased cashback percentage (up to 15%), exclusive bonuses, faster withdrawal times.

6. PAYMENT METHODS AND BANKING TERMSWe accept various payment methods including Visa/Mastercard, Jeton/CashtoCode and cryptocurrencies. Withdrawal limits apply: €7000-20000 per month for VIP customers and a minimum of 45 PLN. Processing times vary from instant to up to 3 business days.

7. KEY TERMS AND CONDITIONSWe have the right to suspend or cancel your account without prior notice if you breach our terms or conditions, including but not limited to, deposit limits (self-set), withdrawal limits, and maximum bets of €25. In cases where we require additional verification documents from you, please note that such delays may affect processing times.

8. RESPONSIBLE GAMBLING FEATURESWe have implemented various responsible gambling tools for our customers' benefit, including self-exclusion, temporary time-outs (up to 30 days), reality checks and loss/deposit limits (self-set). We provide links to support organizations specializing in addiction issues on our website.

9. MOBILE AND TECHNICAL FEATURESWhile we do not have a native app available for download, we offer mobile browser optimization with a user-friendly interface that supports seamless navigation, Face ID login functionality and live casino compatibility on most devices.

10. SECURITY AND FAIR PLAYWe maintain the highest standards of security through SSL encryption (Cloudflare/Let's Encrypt equivalent) and DDoS protection to ensure your online safety. We also conduct regular audits by independent third-party auditors for game fairness, including those who specialize in RNG and provably fair games.

11. SUPPORT AVAILABILITY AND RESPONSE TIMESOur customer support team is available 24/7 via live chat or email. You can expect a response time of less than one minute during our operating hours. We communicate with customers primarily through the languages English (EN), Polish (PL) and German (DE).

12. DATA PROTECTION POLICYPlease refer to Section __ for detailed information regarding our data protection policy.

13. GOVERNING LAW AND JURISDICTIONThese Terms and Conditions will be governed by, and construed in accordance with the laws of Curaçao without regard to its conflict-of-law provisions or the United Nations Convention on the International Sale of Goods.

14. AMENDMENTS TO TERMS AND CONDITIONSWe reserve the right to modify these Terms and Conditions at any time. Please review them regularly as your continued use constitutes acceptance.

15. SEVERABILITY CLAUSEIf any provision of this Agreement is held by a court or other tribunal of competent jurisdiction to be invalid, void, unenforceable, or in conflict with applicable laws and regulations, the parties agree that such invalidity will not affect the validity of the remaining provisions hereof, which shall remain in full force and effect.

16. FINAL PROVISIONSBy using our online casino services, you acknowledge that you have read, understood and agreed to these Terms and Conditions as may be amended from time to time.